How to change Genius Scan's language?

Genius Scan is available in several languages: English, French, German, Spanish, Italian, Russian, Portuguese, Japanese, Chinese (simplified and traditional). If your phone's language is set to one of these languages, Genius Scan will use it. 

However, if your phone is set to a different language that is not supported by Genius Scan (eg. Romanian), iOS will fallback to one of your preferred languages. Sometimes, iOS may falsely believe that some language (eg. German) is your preferred fallback language instead of English. 

To fix the issue:

  1. Open the iOS settings and go to General > Language & Region
  2. Switch your device's language to English, then back to your mother tongue. This has the effect of setting English as your fallback language.
    Alternatively: drag English to the second position in the "Preferred Language Order" section.

Still need help? Contact Us Contact Us