How can we help?

• Improve the quality of scans
• Are my documents backed up?
• What are the differences between Genius Scan and Genius Scan+
• I thought I signed up for Genius Cloud but I can't log in anymore
• Open the Genius Scan settings
• Can Genius Scan recognize the text in my scans?
• How to synchronize documents between devices?
• Why is Genius Scan different from just taking a photo?
• How can I recover a document I deleted?
• Change the default filter applied to scans

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• Genius Scan is telling me my email isn't configured, but it is! How do I fix that?
• Getting started with Genius Scan (video tutorial)
• My emails won't send – how can I fix that?
• The Send button is inactive when I try to email a scanned document
• How to transfer documents to a computer
• How do I start scanning a document
• Send file with WhatsApp
• How can I scan multiple pages quickly?
• Create a multi-page PDF document
• How can I configure my exports to save some time?

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• How to attach a document to Notion
• Create a multi-page PDF document
• How to export your documents
• About removing the Scans tab
• How to back up and restore your documents manually
• Export your documents to your device memory
• How to change the page format of your PDF document
• Where are my documents stored?
• How to export scans to the Gallery
• I lost all my documents. How can I recover them?

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