How can we help?

• Improve the quality of scans
• Are my documents backed up?
• What are the differences between Genius Scan and Genius Scan+
• I thought I signed up for Genius Cloud but I can't log in anymore
• Open the Genius Scan settings
• Can Genius Scan recognize the text in my scans?
• Synchronize your Genius Scan documents between all your devices (iOS & Android)
• Transfer your documents to a computer
• Differences between a basic photo and Genius Scan
• Start scanning a document

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• Unable to export by Email: configure your Mail app
• Getting started with Genius Scan (video tutorial)
• My emails won't send – how can I fix that?
• The Send button is inactive when I try to email a scanned document
• Allow Genius Scan to import from your Photos
• Use Genius Scan with Siri Shortcuts
• Access your documents with the Wifi Sharing feature
• Genius Scan is stuck updating
• Flash QR codes
• Open the Genius Scan iCloud Drive folder on a Mac

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• Attach a document to Notion
• Back up and restore your documents manually
• Export your documents to your device memory