Improve the quality of scans

If you are experiencing a blurry image, ensure you check the following items:

Follow these simple recommendations

This can make a difference in creating scans of higher quality:

• Make sure you take your picture in a bright environment.
• Make sure that there is sufficient contrast between the background (e.g., a wooden table) and the file.
• Be as stable as possible when taking the picture.
• Try to change the enhancement type (Color, B&W, or None) depending on the document's type.
• When exporting your scans, choose the highest resolution available:

Check your hardware

It's possible that your camera's focusing system is not functioning properly. Double-check that you are  able to take sharp pictures with the Camera app. If you cannot, restart your phone. If the problem persists, we recommend contacting Apple or your phone manufacturer.

Device specifics

Unfortunately, the following devices just have a poor camera which will be low resolution and more likely to result in blurry scans:

• iPad 2 and lower
• iPod Touch 4th Generation and lower
• Older Android devices