How to delete your Genius Cloud account

To close your Genius Cloud account,

  1. Start by cancelling your subscription with Apple or Google.
  2. Then go to your
  3. Click My Account > Edit Account.

  4. Click Delete your account.

That's it: your account and all your documents will be permanently deleted. 

What happens when I cancel my Genius Cloud subscription?

  • You’ll still have read access to all of your file.
  • You won't be able to synchronize files through Genius Cloud. For instance, if you create a file on your iPhone, it won't be backed up in Genius Cloud, and it won't appear on your iPad anymore.
  • You can resubscribe to Genius Cloud at any time.
  • You will be able to keep using Genius Scan for as long as you want.
  • You will lose access to the Genius Scan+ features (unless you purchase Genius Scan+ with a one-time fee)

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