How to delete your Genius Cloud account

To close your Genius Cloud account,

  1. Start by cancelling your subscription with Apple or Google.
  2. Then go to your https://geniuscloud.com.
  3. Click My Account > Edit Account.

  4. Click Delete your account.

That's it: your account and all your documents will be permanently deleted. 

What happens when I cancel my Genius Cloud subscription?

  • You’ll still have read access to all of your file.
  • You won't be able to synchronize files through Genius Cloud. For instance, if you create a file on your iPhone, it won't be backed up in Genius Cloud, and it won't appear on your iPad anymore.
  • You can resubscribe to Genius Cloud at any time.
  • You will be able to keep using Genius Scan for as long as you want.
  • You will lose access to the Genius Scan+ features (unless you purchase Genius Scan+ with a one-time fee)

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us