How to cancel your Genius Cloud subscription

Genius Scan+ is a one-time purchase. If you purchased Genius Scan+, it's a one time purchase and you won't be charged on a recurring basis.

Genius Scan offers one subscription, called Genius Cloud, which offers document backup and storage.

How can I check/cancel my Genius Cloud subscription?

iOS

You can check that you have a subscription (or cancel it) on Manage My Subscriptions.

Android

You can check that you have a subscription (or cancel it) as explained by Google here.

What happens when I cancel my Genius Cloud subscription?

  • You’ll still have read access to all of your file.
  • You won't be able to synchronize files through Genius Cloud. For instance, if you create a file on your iPhone, it won't be backed up in Genius Cloud, and it won't appear on your iPad anymore.
  • You can resubscribe to Genius Cloud at any time.
  • You will be able to keep using Genius Scan for as long as you want.
  • You will lose access to the Genius Scan+ features (unless you purchase Genius Scan+ with a one-time fee)
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