I want to cancel my subscription

Genius Scan offers one subscription, Genius Cloud, which offers document backup and storage.

How can I check if I have a Genius Cloud subscription?

You can check that you have a subscription on Manage My Subscriptions.

How can I cancel my existing Genius Cloud subscription?

At any time, you can cancel your Genius Cloud on Manage My Subscriptions.

Genius Scan+ is a one-time purchase

If you purchased Genius Scan+, it's a one time purchase and you won't be charged on a recurring basis.

Still need help? Contact Us Contact Us