Reset your Genius Cloud password
You can reset your Genius Cloud password on your iOS or Android devices and on your computer (Mac or Windows).
iOS
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In Genius Scan, tap the Settings button.
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Tap on Premium plan and account.
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Tap Manage account...
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Tap Change password...
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Enter your current and new passwords. It's better to include lowercase, uppercase, and numbers to create a strong password and secure your account. Once you filled all the fields, tap OK.
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Android
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In Genius Scan, tap the Menu button and choose Premium plan and account.
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Tap Change password.
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Enter your current and new passwords. It's better to include lowercase, uppercase, and numbers to create a strong password and secure your account. Once you filled all the fields, tap OK.
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(See above) Open Genius Scan > Menu > Genius Cloud > tap I already have an account > tap Forgot password?.
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- Your smartphone's browser will open, tap this link to read the rest of the procedure.
If you are not logged in to Genius Cloud
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Log in to your Genius Cloud account and click on
My Account in the top right corner.
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Click on Account.
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On the left panel click on Password.
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Type your current, and your new password twice. It's better to include lowercase, uppercase, and numbers to create a strong password and secure your account. Once you filled all the fields click on Submit.
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A banner tells you that your password has been updated.
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Go to geniuscloud.com and click on Forgot your password?
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Enter your email and click on Submit.
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You'll see a message confirming that a reset password link has been sent to the email address you entered.
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In the email you received, click on the link.
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Type your new password twice. It's better to include lowercase, uppercase, and numbers to create a strong password and secure your account. Once you filled all the fields click on Submit.
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A banner tells you that your password has been updated.
