Restore purchase of the Genius Scan advanced features
The advanced features of Genius Scan are unlocked with an in-app purchase called Genius Scan+. Once you have purchased Genius Scan+, you should keep benefiting from the advanced features. If, for some reason, you lost access to Genius Scan+, you can restore your purchase.
You also benefit from Genius Scan+ if you are subscribed to Genius Cloud. If you have a Genius Cloud account, log back into your Genius Cloud account directly in Genius Scan by tapping Backup & sync. All advanced features are included in the Genius Cloud subscription.
If your subscription has expired, you can renew it within Genius Scan.
iOS
If you initially purchased Genius Scan+ within Genius Scan
You can restore your in-app purchase directly from the Settings menu of your Genius Scan app.
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Tap the Settings gear icon.
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Select Genius Scan+.
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Tap the Genius Scan+ tab to access the menu. If Genius Scan+ is not enabled, select restore a previous purchase at the bottom of the screen.
If Genius Scan+ is enabled, you will see the following screen.
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- In the App Store, search for Genius Scan Enterprise.
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Tap the
download icon.
If you try to restore and nothing happens or you get an error, read this Apple support article about in-app purchases.
If you initially purchased Genius Scan+ in the App Store
Genius Scan+ was also the name of the premium app on the App Store. We've now renamed it Genius Scan Enterprise. If you purchased Genius Scan+ (or Genius Scan Enterpise) as a standalone app, you need to re-download Genius Scan Enterprise:
Android
If you initially purchased Genius Scan+ within Genius Scan
You can restore your in-app purchase directly from the Upgrade menu of your Genius Scan app.
If you initially purchased Genius Scan+ on Google Play
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In Google Play, make sure you are logged in with the same account that you used to purchase Genius Scan+ and search for
Genius Scan+ (you might have to scroll down).
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Select
Genius Scan+ and tap
Install.
