Fix the Genius Scan iCloud Drive folder not appearing
This is a Genius Scan Ultra feature. It must be enabled in the Auto-Export settings.
Genius Scan lets you export your documents automatically to iCloud Drive. The documents are then placed in the iCloud Drive/Genius Scan folder.
Under some circumstances, the iOS device doesn't sync new iCloud Drive folders with the rest of iCloud.
If you cannot see your iCloud Drive/Genius Scan folder on your Mac:
- 1
- Disable iCloud Drive in the iOS Settings.
- 2
-
Restart your
iOS device
(not your Mac).
- 3
- Re-enable iCloud Drive on your iOS device.
- 4
- Re-open Genius Scan and export the document again.